Privacy Policy

Effective Date: 1/1/2026

ARIA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://corefrontai.com/ or interact with our services, including our landing pages, advertisements, forms, and AI-powered communication tools (collectively, the “Services”).

1. Information We Collect

We collect the following types of information:

Information you provide directly:

Name
Phone number (including mobile number)
Email address
Practice name and business details
Appointment or inquiry information
Insurance details (if provided)
Any other information you submit through forms, chats, or communications

Information collected automatically:

IP address
Browser type and device information
Pages visited and actions taken
Usage behavior and analytics data
Approximate location based on IP address

2. How We Use Your Information

We use your information to:

Provide AI receptionist and scheduling services
Answer patient calls and book appointments
Improve communication between patients and healthcare providers
Send appointment confirmations, reminders, and follow-ups
Provide customer support and onboarding
Improve system performance, analytics, and user experience
Ensure security, compliance, and fraud prevention
Comply with legal and regulatory obligations

3. Communications (SMS, Calls, Email & AI-Assisted Systems)

By submitting a form on our website and providing your mobile phone number, you expressly consent to receive SMS/text messages from ARIA regarding appointment scheduling, reminders, customer support, service updates, and other service-related communications. SMS consent is collected only through an explicit opt-in on our website forms. By checking the SMS consent checkbox and submitting the form, you agree to receive SMS messages from ARIA. Consent is not a condition of purchasing any goods or services.

SMS/text messages
Phone calls (including automated or AI-generated calls)
Emails
AI-assisted or automated messaging systems
These communications may include:
Appointment scheduling and reminders
Patient follow-ups
Call handling notifications
Service updates and support messages
Message frequency: May vary
Message/data rates: May apply
Consent: Not a condition of purchase

4. Opt-Out (STOP) & Help (HELP)

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information below.

After opting out, you may receive one final confirmation message confirming your unsubscribe request.

5. Sharing Your Information

We do not sell your personal information.

We may share information only with:

Service providers (CRM, hosting, analytics, SMS/email platforms, AI systems)
Healthcare-related partners involved in delivering services
Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for service delivery.

5.1 HIPAA Notice

ARIA is designed with HIPAA-aware architecture to support healthcare practices. Where applicable, we implement administrative, physical, and technical safeguards to help protect protected health information (PHI). Our services are intended to support HIPAA compliance, and Business Associate Agreements (BAAs) are available where required.

5.2 Business Associate Agreements (BAA)

Where required, ARIA enters into Business Associate Agreements (BAAs) with covered entities and applicable service providers to help ensure compliance with HIPAA requirements.

6. Mobile Information Protection

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

All SMS opt-in data and consent information is strictly used for service communication only and is never sold or shared.

SMS opt-in consent and phone numbers collected for SMS communications will not be shared with any third parties or affiliates for marketing purposes.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Track analytics and user behavior
Measure advertising effectiveness
Enhance user experience

You can disable cookies in your browser settings, but some features may not function properly.

8. Data Security

We use industry-standard security measures including encryption, access controls, and secure cloud infrastructure (AWS-based systems).

However, no system is 100% secure, and we cannot guarantee absolute security.

Data is encrypted both in transit using industry-standard TLS encryption and at rest using secure encryption technologies within our cloud infrastructure.

Our infrastructure is hosted on Amazon Web Services (AWS), providing scalable, reliable, and secure cloud services.

9. Data Retention

We retain data only as long as necessary: