Term & Conditions

Effective Date: 1/1/2026

Welcome to ARIA, a service provided by Corefrontai LLC. By accessing or using our website, platform, AI-powered receptionist services, or related applications (collectively, the "Services"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing this website, submitting any form, requesting a demonstration, booking an appointment, or using ARIA's AI-powered receptionist services, you acknowledge that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy.

2. Description of Services

ARIA is an AI-powered medical receptionist designed to help healthcare practices manage patient communications efficiently. Depending on your selected plan, our Services may include:

• 24/7 AI call answering

• Appointment scheduling

• Insurance information collection

• Appointment reminders and confirmations

• Call routing and transfers

• After-hours call handling

• No-show follow-up workflows

• AI-powered patient communication

• Practice analytics and reporting

Service availability may vary depending on your subscription plan.

3. Eligibility

You must be at least 18 years of age and legally authorized to enter into binding agreements in order to use our Services.

4. User Responsibilities

By using our Services, you agree to:

• Provide accurate and complete information.

• Maintain the confidentiality of your account information.

• Use the Services only for lawful purposes.

• Ensure that any information submitted complies with applicable laws and regulations.

• Not misuse, interfere with, or attempt to gain unauthorized access to our systems.

5. Appointment Requests

ARIA assists with appointment scheduling and patient communications. Submission of an appointment request does not guarantee appointment availability or confirmation. Final scheduling decisions remain subject to your healthcare practice's availability and policies.

6. AI-Assisted Communications

By submitting your contact information and providing the required consent, you agree to receive communications from ARIA, which may include:

• SMS messages

• Phone calls (including AI-assisted or automated calls where permitted)

• Email communications

• Appointment reminders

• Appointment confirmations

• Service notifications

• Customer support messages

Message frequency may vary.

Message and data rates may apply.

Consent is not a condition of purchasing any product or service.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

7. HIPAA & Healthcare Compliance

ARIA is designed with a HIPAA-aware architecture to support healthcare organizations. Where applicable, we implement administrative, physical, and technical safeguards intended to help protect Protected Health Information (PHI).

Business Associate Agreements (BAAs) are available where required and applicable.

Healthcare providers remain responsible for ensuring their own compliance with all applicable healthcare regulations.

8. Security & AWS Infrastructure

ARIA uses industry-standard security practices to help protect customer information, including:

• Encryption in transit using secure TLS protocols

• Encryption at rest

• Secure access controls

• Cloud infrastructure hosted on Amazon Web Services (AWS)

While we employ commercially reasonable safeguards, no online system can guarantee absolute security.

9. Intellectual Property

All content, software, trademarks, logos, graphics, text, designs, and technology available through this website are the exclusive property of Corefrontai LLC or its licensors.

You may not reproduce, distribute, modify, or commercially use any content without prior written permission.

10. Acceptable Use

You agree not to:

• Use the Services for unlawful activities.

• Attempt to disrupt or interfere with the website or Services.

• Upload malicious software or harmful code.

• Misrepresent your identity or submit false information.

• Violate any applicable local, state, federal, or international laws.

11. Third-Party Services

Our Services may integrate with third-party platforms including communication providers, CRM systems, scheduling tools, analytics services, and cloud hosting providers.

We are not responsible for the availability, policies, or practices of third-party services.

12. Limitation of Liability

To the fullest extent permitted by law, Corefrontai LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, the Services.

We do not guarantee uninterrupted availability, error-free performance, or specific business or financial outcomes resulting from the use of our Services.

13. Changes to the Services

We reserve the right to modify, suspend, or discontinue any portion of the Services at any time without prior notice.

14. Changes to These Terms

We may update these Terms & Conditions periodically. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Services after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

16. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your information.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Corefrontai LLC

Email: [email protected]

Phone: +1 817-662-2007